Privacy Policy
Effective Date: September 16, 2026
Commonwealth RV Boat Aircraft (“Commonwealth,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit an inquiry, contact us, apply for financing, visit our dealership, purchase or service a vehicle, boat, RV, aircraft, part, or accessory, or communicate with us by phone, email, or text message.
This policy applies to Commonwealth RV Boat Aircraft and our website(s), dealership operations, customer communications, and related services.
Information We Collect
We may collect information that you voluntarily provide to us, including:
• Name, address, email address, telephone number, and preferred method of contact
• Information submitted through lead, contact, quote, inventory, trade-in, service, employment, or financing forms
• Vehicle, RV, boat, aircraft, trailer, trade-in, service, purchase, and product-interest information
• Appointment, communication, purchase, service, and transaction history
• Financing or credit-application information, where applicable
• Text-message opt-in status, consent records, message history, and opt-out requests
• Other information you choose to provide when communicating with us
We may also automatically collect certain information when you use our website, such as:
• IP address
• Browser type and device information
• Pages viewed, links clicked, date/time of visits, and referring website
• Approximate location derived from your IP address
• Cookie, pixel, analytics, advertising, and website-usage information
How We Use Information
We may use personal information to:
• Respond to questions, inventory requests, pricing requests, trade-in inquiries, financing inquiries, and service requests
• Contact you about the products, services, appointments, or transactions you request
• Schedule, confirm, change, and remind you about appointments
• Provide inventory information, photos, availability updates, quotes, financing information, service updates, and customer support
• Process sales, service, warranty, title, registration, financing, insurance, delivery, payment, and related dealership transactions
• Maintain customer records and communicate about an ongoing transaction or account
• Improve our website, dealership operations, customer service, inventory presentation, advertising, and communications
• Detect fraud, protect the security of our systems, comply with legal obligations, and enforce our agreements
• Send promotional communications only where permitted by law and consistent with your communication preferences and consent
Text Messages and Mobile Information
Commonwealth may send text messages to consumers who have provided appropriate consent or who otherwise may lawfully receive messages related to their inquiry, appointment, transaction, service, or customer relationship.
Text messages may include responses to inventory or pricing inquiries, appointment scheduling and reminders, requested product information, financing or trade-in follow-up, service communications, transaction updates, and customer-service follow-up. Promotional or marketing messages are sent only where we have obtained the required consent.
Message frequency varies. Message and data rates may apply. You may opt out of text messages at any time by replying STOP. For assistance, reply HELP or contact us directly.
Mobile opt-in information and consent will not be shared, sold, rented, transferred, or disclosed to third parties, affiliates, or lead generators for marketing or promotional purposes. This restriction applies to mobile telephone numbers, SMS consent records, and text-message opt-in data.
We may use service providers to help us deliver text messages, operate our CRM, provide customer support, host data, or maintain communications systems. Those service providers may process information only on our behalf and only as necessary to provide services to Commonwealth, subject to contractual and legal obligations.
Consent to receive text messages is not a condition of purchase.
How We May Share Information
We may share personal information as reasonably necessary with:
• Service providers that support our operations, including website hosts, CRM providers, communications providers, payment processors, analytics providers, advertising vendors, IT providers, and customer-support providers
• Manufacturers, lenders, finance companies, insurers, warranty providers, title and registration providers, transport providers, repair facilities, and other parties involved in a transaction you request or authorize
• Government agencies, law enforcement, courts, regulators, or other parties when required by law or necessary to protect our rights, property, safety, customers, employees, or the public
• A successor organization in connection with a merger, acquisition, financing, sale of assets, reorganization, or similar business transaction
We do not sell or share mobile opt-in information or SMS consent with third parties, affiliates, or lead generators for their marketing or promotional purposes.
Cookies and Analytics
We and our service providers may use cookies, pixels, log files, and similar technologies to operate our website, remember preferences, understand website activity, measure advertising performance, and improve our services.
You may be able to control cookies through your browser settings. Disabling cookies may affect the availability or functionality of some portions of our website.
Third-Party Websites
Our website may link to third-party websites, services, manufacturers, lenders, social-media platforms, inventory providers, and advertising partners. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing information.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no electronic transmission, website, or storage system is completely secure. We cannot guarantee absolute security of your information.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and transaction records, resolve disputes, comply with legal requirements, and enforce our agreements.
Children’s Privacy
Our website and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.
Your Choices
You may:
• Opt out of marketing emails by using the unsubscribe link in the email
• Opt out of text messages by replying STOP
• Request help with text messages by replying HELP
• Ask us to update your contact information or communication preferences
• Contact us with questions about our privacy practices
Opting out of marketing communications may not stop transactional, service, safety, legal, account-related, or other non-promotional communications that we are permitted to send.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and revise the Effective Date above. Your continued use of our website or services after an update means you accept the revised Privacy Policy to the extent permitted by law.
Contact Us
For questions about this Privacy Policy, communications preferences, or our handling of personal information, contact:
Commonwealth RV Boat Aircraft
423 S. Washington Hwy
Ashland, Virginia 23005
Phone: 804.550.3433
Email: sales@commboat.com